The hardest part isn't getting people to try it. It's getting them to come back.

Angelina Blackmon, founder of Kiven

I'm Angelina Blackmon. I spent a decade at Etsy, Google, and Spotify on the work that determines whether people come back. Now I run Kiven, doing the same for startups and small businesses.

Who is this for

If you're building a startup, you know the demo dazzles and the retention doesn't. Users try it, they don't come back, and nothing you've tried has moved the metric. The model is fine. The surface is broken.

If you're running a small business, the problem looks different: leads come in and disappear, customers buy once and never return, you're spending hours on follow-up that should run itself. Same problem underneath: people aren't coming back, and nothing's built to bring them back.

Working Together

If you're building a startup, I help you find what's broken, design the fix, and ship it. Starting at $15K. If you're running a small business, I build you a simple system that gets customers coming back. Starting at $500.

If people aren't coming back, let's figure out why